KnowledgeBase, Glossary, FAQ, HelpDesk ChatBot with ChatGPT

KnowledgeBase X w/ FAQ, Glossary Powered by WPBot ChatBot/HelpDesk and OpenAI ChatGPT

KnowledgeBase X is an advanced WordPress KnowledgeBase plugin with FAQ, Glossary and OpenAI powered ChatBot HelpDesk features all in one. Create a feature-rich Knowledgebase on your website. Display in Standard KnowledgeBase mode or in FAQ mode or as a unique alphabetical Glossary style. Supports file attachment, alternative questions for articles, upvote/downvote and a lot more!

KnowledgeBase X is the Most Complete Support System for WordPress. ChatBot, KB, FAQ, Live Human Chat (addon) and Support Ticket(addon)! It can be Integrated with OpenAI ChatGPT or DialogFlow.

Power up your KnowledgeBase with the Built-In, Plug n’ Play ChatBot Helpdesk porwered by theBest WordPress ChatBot plugin WPBot. The ChatBot can be integrated with OpenAI ChatGPT or Google’s DialogFlow AI and NLP engine.

NOTE: Try out the Free version of the AI ChatBot for WordPress

You can make the HelpDesk ChatBot to work with any language easily and quickly. All features of the KnowledgeBase X is compatible with any language except for the Glossary mode.

All in One KnowledgeBase Solution

Build a robust self-service support system easily and & reduce Live support time and effort significantly with KnowledgeBase X and its AI powered HelpDesk. KnowledgeBase X comes with a whole slew of unique and flexible features to create a Support area on your WordPress website that will reduce your live support and workload significantly in the long run.

Create a set of KnowledgeBase articles and show them in different modes – in Standard KnowledgeBase mode with Categories, listing etc. OR as a Glossary of Terms OR as FAQ. You can easily select the desired mode with a handy and quick ShortCode Generator.

AI Powered HelpDesk ChatBot

WPBot Pro is fully integrated with KnowledgeBase X is and supports Google‘s Artificial Intelligence API for AI and NLP engine DialogFlow.

KnowledgeBase X ChatBot can answer questions of your website visitors, send email from ChatBot window, help people find answers from your KnowledgeBase articles, get visitors to leave their phone number and much more!

When you integrate with DialogFlow, you can Create custom Intents and Responses inside DialogFlow and the HelpDesk ChatBot will use those along with the Ready Intents to answer user queries. You can also disable the Ready Intents altogether and use only DialogFlow as your Intelligent KnowledgeBase!

++Integration with DialogFlow is optional. The ChatBot is Plug n’ Play and can work well on its own by providing conversation-based KnowledgeBase Article Search, Showing List of Articles, Email Support and Leave Number to Call Back features etc. as soon as you install the plugin.

Not using KnowledgeBase?? Try our ChatBot for WordPress – WPBot!

Do you have a eCommerce shop? Try our ChatBot for WooCommerce!

Standard KnowledgeBase Features

KnowledgeBase Articles

Create unlimited Knowledge Base articles and classify them into categories. The Knowledgebase will display all your categories and users can browse by categories. Supports sticky articles. Two different styles are available to display your Knowledgebase categories.

Supports dynamic sidebar to display all KnowledgeBase categories and articles. Can be turned on or off.

• Article details pages allow users to UpVote or DownVote an article. The UpVote/DownVote and View counts are Editable by admin
• Attach multiple files with articles
• Show related articles
• Add multiple alternative questions that is also answered by the same article. This improves search result matching and is very helpful for the users

KnowledgeBase Glossary

The Knowledge Base articles you create can also be used in an Alphabetical Glossary format without any extra effort. Simply define a term for each KnowledgeBase articles and use the glossary shortcode. The glossary design is simply awesome and user friendly with floating Alphabetical filtering which is totally unique!

Check Out the Unique Glossary Live Demo!

KnowledgeBase FAQ – Frequently Asked Questions

You can use the same Knowledge Base articles is FAQ format in accordion mode. This is handy to show a single category of articles as your Frequently Asked Questions its page or to include as part of other pages.

Powerful Live Search

A powerful live search bar that starts showing article results as the user types search terms.

Export Import

Export and Import Your KnowledgeBase in CSV format. Very handy to copy the KB to another site.

Easy Shortcode Generator for All KnowledgeBase Options

Use the Powerful ShortCode Generator with your Page Editor to generate any required shortcode with all the options and parameters quickly and paste. Makes your life easy!

SideBar and KnowledgeBase Widgets

SideBar widgets available for Recent Posts and Tag Cloud. You can also enable Tabbed widget on the KnowledgeBase page to show your Sticky, Most Popular and Recent Articles.

Role Based Access

Set user access levels for categories. You can restrict user access to the knowledgebase articles by user roles. Select which user roles can access articles under which categories.

HelpDesk ChatBot – AI Powered

Enable an AI powered ChatBot to act as your HelpDesk or Support Desk. Your website users can converse with the ChatBot, ask questions and get answers that make sense. The HelpDesk ChatBot is integrated with the Google’s DialogFlow. So, you can train the ChatBot to answer any questions easily and quickly. Analyze the user queries from the DialogFlow history and makes the ChatBot better over time. As the ChatBot gets better it will start cutting down on your Live support requirements and eventually, you can almost eliminate the live support altogether.

HelpDesk ChatBot User Intent Detection

HelpDesk ChatBot Works Based on Two Types of User Intents for Commands.

Predefined intents can work without integration to DialogFlow API and AI. These are readily available as soon as you install the plugin and can be turned on or off individually. Knowledgebase X ChatBot Recognizes 4 Ready Intents as soon as the plugin is installed. They are Search Articles, List of Articles, Email Support Question, Leave Number to Call Back. These can work even without DialogFlow Integration.

Custom intents give you the option to build a truly human like, intelligent and comprehensive chatbot. Build custom Intents and Responses directly in DialogFlow and train the bot accordingly. When you create custom intents and responses in DialogFlow, HelpDesk ChatBot will display them when user inputs match with your Custom Intents along with the responses you created.

Works with Any Language – Use KBX Pro’s advanced language center to change all the chatbot responses to your own easily. You can make the ChatBot to work with any language. A dictionary of stop words for 30+ languages is included.

In-Chat Support and Contact

HelpDesk ChatBot provides eMail support directly from the Chat window. If the user does not find answers to his question in the FAQ, he can opt to send an email to site admin by chatting!

Call Me Back

The Call Me Back feature of this HelpDesk chatbot lets you get call requests from your customers. The call request will be emailed to the admin. This great feature allows you to collect prospective customer’s phone numbers and allows you to call them back at your conveniences.

Personalize your ChatBot!

Choose from one of the 4 modern chatbot window templates. Upload your own background image to show behind the chatbot window. Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.

Language Support

The HelpDesk ChatBot can work with any language but multi-language is not supported. Every Chat Bot response and system text displayed on the chat window can be edited from the HelpDesk ChatBot settings easily and quickly.

**Multi-language is not supported unless you implement using WordPress multisite feature.

Integrated FaceBook Messenger Live Chat and More

Integrate FaceBook Messenger experience directly into your website. This allows your customers to interact with your business any time with the same personalized, rich-media experience they get on the FaceBook Messenger Live Chat! This feature is completely optional and is not required for normal chatbot activity.

The main purpose of this feature is to provide a Live chat channel for support in addition to the chatbot.

Onsite Retargeting, Remarketing, Conversion Optimization, Exit Intent

Recover up to 15% of Abandoning Visitors with Onsite Retargeting. WPBot detects exiting Visitors and displays a targeted offer to your visitor determined by you. Up to 25% of retargeted visitors will respond to your message and turn into customers. Targeted offers can be a coupon code, free ebook or any exciting offer of your choice!

The Onsite Retargeting helps your Conversion rate optimization by showing your special offers and coupons on Exit Intent, Time Interval or Page Scroll Down inside the chatbot window. Get rid of those other Exit Intent popups with a chatbot that talks directly with the shopper. Reduce Abandoned Cart by showing timely messages with the Chat Bot!

All of these will translate into a much higher rate of customer conversions by reducing the potentials for bounce backs.

Newsletter Subscription

WPBot can prompt User for eMail subscription. Link this with your Retargeting ChatBot window popup and a special offer. People can register their email address that you can later export! GDPR compliant with unsubscribe command option from the ChatBot!

Light Integration with almost any 3rd party live chat systems

Want to offer your site users with options to reach out to you for live support? WPBot can lightly integrate with Facebook messenger and almost any other 3rd party Live Chat systems that provide a unique chat page URL like Tawk.to.

++A Live Chat AddOn is now also available fully integrated with the ChatBot.

ChatBot Widget ShortCode

WPBot provides a handy ChatBot widget that you can place anywhere on any of your pages inline using a handy shortcode! This unique feature opens up a lot of new and unique possibilities to use the ChatBot in innovative ways!

When you use the ChatBot widget shortcode on a page, the floating ChatBot icon is automatically turned off for that page.

Click to Chat Link

Use the Click to Chat shortcode so people can click on a text link anywhere from your contents and open the ChatBot window! This allows you to have a Call to Action link for chatting with the Bot and find out more information and answers to questions a user may have.

Embed WPBot on Any Other WebSite

The WPBot can be embedded on any other website by copying a few lines of code – Including Static HTML or any PHP based system or any other CMSs. Own multiple websites or just want to let other people use your Bot on their websites? Now you can! Once embedded on other sites, the ChatBot will function as it does on your own site!

ShortCode for Page

Load WPBot on any page itself with shortcode. With this feature, you can create a single landing page for your users to Chat with your Bot!

Skype, WhatsApp, Viber, Web Link & Phone Call Icon Integration

You can also Enable quick icons for Skype, WhatsApp, Viber, Any Web Link & Phone Call with the chat window. If you provide support through any of those channels then this is a great way to serve your customers.

KnowledgeBase X w/ Glossary, FAQ and AI Powered ChatBot HelpDesk Features

• KnowledgeBase articles
• Supports dynamic sidebar to display all KnowledgeBase categories and articles. Can be turned on or off globally or just on home page.
• Frequent Asked Questions Accordion Format
• A to Z Glossary using the Same KnowledgeBase articles
• AJAX powered auto complete Search bar
• Export KnowledgeBaseas CSV
• Import KnowledgeBase
• Easy, Visual Shortcode Generator with all options
• Drag and Drop Article Sorting
• Drag and Drop Category Reorder
• Attach mulriple files with articles
• Add multiple alternative questions that is also answered by the same article. This improves search result matching and is very helpful for the users
• Mark a KnowledgeBase Article as Sticky to always show on top
• Front End Sorting – Menu Order, Alphabetical or Popularity
• User Role based Permission to View KnowledgeBase Category and Articles
• Show only a single category for FAQ
• Change KnowledgeBase, Category and Tag URL slugs
• Change font colors
• Enable Bread Crumb
• User Upvote/DownVote option for KnowledgeBase Articles
• Edit UpVote/DownVote Count
• Editable Article View Count
• Enable/Disable WordPress Commenting in Articles
• Custom Templating Support – design your own custom template for Archive, Articles, Article Search & Article Detail page
• Upload custom category image
• Add category descriptions
• Sidebar widget for Most Popular Articles
• Sidebar widget for Tag Cloud
• Tabbed widget for the main KnowledgeBase shortcode to display Sticky, Most Visited and Recent Articles
• Knowledgebase slug, Category slug and Tag slug
• Default article sorting option
• Front end article sorting drop down
• Show Sticky, Popular, Recent Article Tabs at the top or bottom of the Categories
• Turn on or off Sticky, Popular, Recent Article Tabs individually
• Customize colors
• Enable/disable Breadcrumb
• Enable Related Articles
• Enable Comments on Article
• Floating Search Box. OR ChatBot

ChatBot Interactions

• Create simple text responses easily from your WordPress backend to answer user questions.
• Advanced search algorithm for natural language phrase matching with user input.
• Adjust the Phrase matching accuracy according to your need
• Advanced, fast Site search of your pages and posts to answer user questions
• Create FAQ area with multiple questions and answers (supports html)
• Send eMail, Call Me Back & Feedback Collection
• Collect Customer Feedback by email option.
• Collect User eMail for newsletter Subscription
• Automatically supports images (jpgs, animated gifs) and Youtube Videos from ChatBot Language Settings Responses
• Simply paste any image (jpg or gif) or youtube video’s full link
• Add images from your WordPress media library or Giphy animated gif images easily and quickly from the ChatBot language center with the floating image options
• Add video in Support area just by pasting Youtube link
• Option to Disable Persistent Chat History across pages
• Option to Skip Greeting and Asking Name and eMail
• Option to Skip Greeting for logged in users only.
• Skip Greetings and Trigger an Intent (like a Custom Form)
• Skip Greetings and Show Start Menu
• Show Start Menu After Greetings
• Option to enable/disable asking for eMail address after asking name
• Enable Asking for Phone Number
• Quick access to Support ares of the ChatBot
• Quick Help for commands that can be used in-chat
• Admin customizable chatbot commands
• Keyboard shortcuts (Ctrl+B to open bot, Esc to close)

DialogFlow Integration

• Full integration with Google Artificial Intelligence, Machine Learning or AI Engine DialogFlow
• Natural Language Processing through Google’s DialogFlow
• Supports DialogFlow Essential and DialogFlow CX
• Use DialogFlow CX as visual workflow builder to create conversations that are easier to design, enhance, and maintain.
• Automatically supports Custom Intents and Responses You Create in Dialog Flow
• Automatically supports Follow Up Intents and step by step Question Answers through Dialogflow custom Intents
• Automatically supports Rich Message Response & Card Responses from Dialogflow as FaceBook messenger app
• Automatically supports images (jpgs, animated gifs) and Youtube Videos from DialogFlow Intent Responses
• Advanced Name Recognition with DialogFlow
  
• Sample DialogFlow Agent for quick import

OpenAI Integration

• Have OpenAI Answer Generic Questions
• Fine Tune OpenAI with Custom Dataset(Requires Addon)
• Fine Tune OpenAI with Website Data(Requires Addon)
• AI Image Generator
• AI Article Generator

Customization Options

• Fine tune WPBot icon position by pixels or percentages
• Enable Extended Home Interface to present different interactive options to users
• Enable or disable Different Sections and Buttons to show on the Extended Home interface
• Option to choose on which pages WPBot should load
• Option to disable WPBot on Mobile Devices
• Option to Auto Open Chatbot Window For First Time Page Load with Delay
• Option to Delay the ChatBot Floating Icon appearance
• Option to Delay the Floating Notification slider appearance
• Upload custom ChatBot icon
• Upload custom Agent icon
• Choose from 6 design templates for ChatBot interface
• Customize primary colors to match your site
• Upload your own background image
• Turn animations on/off
• Upload custom loading image for bot response
• Keyboard shortcut (ctrl+b) to open chatbot
• Customize bot response time
• Option to Keep ChatBot window open when browsing
• Hide/ShowIcons at the bottom of ChatBot window
• Option to Enable Reset & Close Button at Top

User Conversions & Retargeting

• Onsite retargeting and remarketing to increase customer conversion rate.
• Show retargeting messages for customer on Exit Intent, After Scrolling Down “X” Percent, Or after “X” seconds.
• Trigger Retargetting on All Pages, Selected Pages Only or Page Wise
• Create different Reargeting messages for different pages
• Collect User eMail for newsletter Subscription
• Prompt User for eMail subscription with Retargeting Message
• Export eMail Addresses as CSV
• Enable/Disable retargeting message sound
• Out of focus Browser tab flashing with custom message for retargeting messages
• Custom Background color for retargeting messages.
• Connect retargeting messages with any custom intent created in DialogFlow
• Collect Customer Feedback by email option.

Notification Builder

• Add multiple site notifications to show above the ChatBot icon
• Select an Intent for Click Action
• Show or Hide Opening Notifications
• Add links to any Intent in the Notification area so user can directly browse to the useful parts
• Set Interval between notifications.

Start Menu

• Manage the Start Menu buttons with Drag and Drop
• Option to Enable/Disable all ready intents like Site Search, Call Me, eMail, FAQ, newsletter subscription etc.
• Rearrange the Start Menu Items
• Add Custom Menu Button with Link
• Option to set after how many failed attempt to show Start Menu

Interactive Forms

Extend the Start Menu with the powerful (free or pro) Conversational Forms Addon. It is a visual, drag and drop form builder. Conversations or forms can be eMailed to you and saved in the database (pro feature). You can create:

• Conditional Menu Driven Conversations
• Standard Contact Forms
• Dynamic, conditional Forms – where fields can change based on the user selections
• Job Application Forms
• Lead Capture Forms
• Various types of Calculators
• Feedback Survey Forms etc.

Language Support

• Works with any language (multiple language support is actively being worked on).
• Advanced Language Center to edit and change every WPBot responses, System languages, stop words and info messages!
• Stop Words dictionary included and editable by admin. Bot will automatically exclude stop words from search criteria and chat commands
• Add multiple variations of ChatBot responses for each node. They will be used randomly and give an appearance of more human like responses.
• mo/pot file included so you can translate backend to any language
• RTL support

Embedding Features

• Embed code to use the ChatBot  on any other website including static HTML website
• Widget Shortcode with the possibility to Load specific Intent (forms etc.) on a page or post.
• Shortcode for Click to Chat Button with the possibility to Load specific Intent (forms etc.) on a page or post
• Shortcode for WPBot on a Page or post (without floating icon)

Button Integrations

• Full Integration with FaceBook Messenger for Customer Live Chat as a floating button
• Light Integration with Skype, WhatsApp, Viber, Web Link & Phone Call
• Integrate with 3rd party Live Chat services that provides a stand alone chat page link like Tawk.to

Misc. Features

• Persistent chat history over shopper session on website
• Option to Disable persistent chat history (Chat history is reset in every page)
• Remember chat history in browser local storage and greet returning users
• Option to Open pages in new or same window from search results
• GDPR compliance (message with link to Privacy page)
• Unsubscibe Command
• Schedule day and time when WPBot will run. Make WPBot work with other Live chat software.
• Plugin Auto Upgrades from WordPress backend
• Priority Support

Useful ChatBot AddOns

• Conversational Forms Pro Addon
• Live Chat Addon
• Chat Sessions AddOn
• FacebBook Messenger Addon
• WhatsApp ChatBot Integration Addon
• OpenAI GPT-3 Integration Addon
• Extended Search Addon
• White Label Addon
• Mailing List Integration AddOn
• Extended UI (2 additional templates)
• Settings Import/Export
• Multi Language AddOn
• Voice Message AddOn
• Simple text Responses Pro AddOn

Exclusive AddOns not part of the Ultimate Licenses

• Voice communication Addon
• Woocommerce AddOn
• Telegram AddOn

Upcoming Feature

The KnowledgeBase X with HelpDesk ChatBot plugin is under active development. We want to work with you as we expand the plugin features so it becomes truly useful to you. If you have any feature request, let us know in the comments. We will try our very best to accommodate all reasonable feature requests.

Why KnowledgeBase X with HelpDesk ChatBot?

• Developed by a company with 15+ years of experience. You can rely on us
• Always up to date and under active development for new features
• Extended documentation
• Easy and Flawless Setup
• Fully Responsive Templates
• Unique Features
• Quick, Reliable, No-nonsense and Friendly One-on-One Support

Version History

======= V 7.8.6 =======
# added chatgpt 3.5 trubo and chatgpt 4
# fixed  STR loading issue
======= V 7.8.5 =======
# open AI integrated with bot Default
======= V 7.8.4 =======
# update with wpbot
======= V 7.8.2 =======
# database sysntext error fixed
======= V 7.8.1 =======
# WPML compatible on search
======= V 7.8.0 =======
# added translation on search box field
======= V 7.7.9 =======
# Fix the sorting option for upvote and view
======= V 7.7.8 =======
# fix Warning for title search
======= V 7.7.7 =======
# update latset bot
# fix kbx title search
======= V 7.7.5 =======
# Update with Latest WPBot
# Update search for multilanguage
======= V 7.7.4 =======
# Update with Latest WPBot
======= V 7.7.3 =======
# translation added for search place holder and show more
======= V 7.7.2 =======
# Update with Latest WPBot
# extened searche 
# added Social share icon 
# kbx glossery page update
======= V 7.7.1 =======
# kbx chatbot update
======= V 7.7.0 =======
#kbx shorting menu issue 
#kbx short fix
======= V 7.6.9 =======
#kbx chatbot update
======= V 7.6.8 =======
#kbx chatbot update
#======= V 7.6.7 =======
#fix the notice from KBx template two
======= V 7.6.6 =======
# Add  Sticky,Popular and Recent Article Accordian on template two
# Post ordering in Kbx category preview
# CSS issue fix on template two
======= V 7.6.5 =======
# kbx chatbot update
======= V 7.6.4 =======
# Solve KBx chatbot notification close issue
# kbx chatbot update
======= V 7.6.3 =======
# Add tag search on chatbot
======= V 7.6.2 =======
# Fix search tanslation
# Add 'Related knowledge base posts' tanslation
======= V 7.6.1 =======
# kbx chatbot update 
======= V 7.6.0 =======
# kbx artical content search
======= V 7.5.9 =======
# kbx artical category fixing for gutenberg
======= V 7.5.8 =======
# gutenberg support for kbx artical
======= V 7.5.8 =======
# Update with Latest WPBot
======= V 7.5.7 =======
# chatbot notice remove
# KBx section template priority increase
# glossary section initial loading update
======= V 7.5.6 =======
# Update with Latest WPBot

======= V 7.5.5 =======
# Update with Latest WPBot

======= V 7.5.4 =======
# Update with Latest WPBot

======= V 7.5.3 =======
# Update with Latest WPBot

======= V 7.5.2 =======
# Fix Article Per Page option is not working

======= V 7.5.1 =======
# Update Latest WPBot 

======= V 7.5.0 =======
# Fix PHP Notices and Deprecated Errors

======= V 7.4.9 =======
# Update Latest WPBot

======= V 7.4.8 =======
# Fix KBX Article Alternate Search is not working

======= V 7.4.7 =======
# Update Latest WPBot

======= V 7.4.6 =======
# Update Latest WPBot 

======= V 7.4.5 =======
# Update Latest WPBot
======= V 7.4.4 =======
# Add Taxonomy exclusion option on Extended Search
======= V 7.4.3 =======
# Fix Sub Sections is not importing properly
======= V 7.4.2 =======
# Update with latest WPBot
======= V 7.4.1 =======
# WP 5.6 compatible
======= V 7.4.0 =======
# Update WPBot Latest Package
# Fix Elementor is not loading with the [kbx-knowledgebase-articles] shortcode
======= V 7.3.9 =======
# Add Back Button option
======= V 7.3.8 =======
# Update Latest WPBOT
======= V 7.3.7 =======
# Fix CSS conflict with BuddyBoss Theme
======= V 7.3.6 =======
# Fix Extended Search issue
# Update Latest WPBOT
# Update Extended Search
======= V 7.3.5 =======
# Default settings issue wpbot - fixed.
# Updated Latest WPBOT
# Fix FAQ Pagination is not working 
======= V 7.3.4 =======
# STR & Extended Interface submenu are showing now.
======= V 7.3.3 =======
# Fix Notice: Undefined index: disable_category_from_knowledgebase_listing in includeskbx-utilities.php on line 1693
# Fix Bot Agent Message is not showing after update KBX PRO
# Fix More Button text is not displaying on bot after searching
======= V 7.3.2 =======
# Update Latest WPBOT
======= V 7.3.1 =======
# Update Latest WPBOT
# Update Latest Extended Search 
# Fix PHP Warning:  Invalid argument supplied for foreach() in views/general/single-kbx_knowledgebase.php on line 190
======= V 7.3.0 =======
# Add Settings Page for Table of Contents
# Update Help Section for Highlighting Paragraph and Table of Content
# Make Article full width when Table of Content is not Present
# Fix Table of Content Sticky background Issue
======= V 7.2.9 =======
# Update WPBot Latest Version
======= V 7.2.8 =======
# Update WPBot Latest Version
======= V 7.2.7 =======
# Update WPBot Latest Version
======= V 7.2.6 =======
# Update WPBot Latest Version
======= V 7.2.5 =======
# Update Statistics
# Add Search Term Related Articles on Statistics
======= V 7.2.4 =======
# Update Statistics
======= V 7.2.3 =======
# Add Statistics
======= V 7.2.2 =======
# Integrate Latest WPBot
======= V 7.2.1 =======
# Add Related Articles from Tag Option
======= V 7.2.0 =======
# Add Support Page 
======= V 7.1.9 =======
# Fix PHP Warning:  in_array() expects parameter 2 to be array, null given in includes/kbx-ajax-like-article.php on line 20
======= V 7.1.8 =======
# Add Knowledgebase Section Widget

======= V 7.1.5 =======
# increase the initial Search Box width
# expand the search bar when user puts the cursor on the search box

======= V 7.1.4 =======
# Conditionally check if support ticket is installed on AddOn Page

======= V 7.1.3 =======
# Update Restrict Search within Title and Alternative Title Result

======= V 7.1.2 =======
# Fix not Search from Alternative title when Restrict Search within Title and Alternative Title Option is enabled

======= V 7.1.1 =======
# Add Restrict Search within Title and Alternative Title Option
# Update Search Algorithm

======= V 7.1.0 =======
# Hide Excluded Words Results from Search Page

======= V 7.0.9 =======
# Modify Stop Words List
# Make Excluded Words Case Insensitive
# Remove SIngle Characters from Stop Word lists  to make the search better

======= V 7.0.8 =======
# Update Syop Word Algorithm
# Update Fuzzy Search Algorithm

======= V 7.0.7 =======
# Add Exclude Word Option from Search

======= V 7.0.6 =======
# latest chatbot package added

======= V 7.0.5 =======
# Fix KBX Restrict User Role Articles hide from main Search result

======= V 7.0.4 =======
# Fix KBX Restrict User Role Articles hide from ajax search result

======= V 7.0.3 =======
# Add ID Column to KBX Post Table

======= V 7.0.2 =======
# STR reindexing issue fixed.
# Chatbot > Settings > Start menu UI updated.

======= V 7.0.1 =======
# Add [kbx-single-article] Shortcode
# Add KBX Single Article Display option on Shortcode Generator

======= V 7.0.0 =======
# Fix WPBOT Licensing issue

======= V 6.9.9 =======
# Update WPBOT With Latest Version

======= V 6.9.8 =======
# Fix Shortcode Generator Conflict with EmergencyWp Plugin
# Change Template 2 Style

======= V 6.9.7 =======
# Add Fuzzy Search Option

======= V 6.9.6 =======
# Fix Shortcode Generator not working on Gutenber Block

======= V 6.9.5 =======
# Update with KBX WPBot And Extended Search Latest Version

======= V 6.9.4 =======
# Update KBX WPBot And Extended Search

======= V 6.9.3 =======
# Add Option to Change Post Type Name
# Add Option to Change Post Type Name on BreadCrumb

======= V 6.9.2 =======
# Update AddOn Page

======= V 6.9.1 =======
# Fix PHP Warning: Invalid argument supplied for foreach() in wp-admin/includes/plugin.php on line 1719
# Fix 'blue rounded inactive check box' in front of the article categories

======= V 6.9.0 =======
# Require WPBot functions.php with specific path

======= V 6.8.9 =======
# Fix WPBOT Licensing Missing Notice

======= V 6.8.8 =======
# Hide KBX PRO Menu Page from "Subscriber" 

======= V 6.8.7 =======
# Add Loader on Search
# Fix Some CSS Issues
# Make Compatible with Support Ticket AddOn
# Add AddOn Page

======= V 6.8.6 =======
# Latest WPBot Package Added

======= V 6.8.5 =======
# Make Compatible with KnowledgeBase Support Ticket AddOn

======= V 6.8.4 =======
# Make Print, Share, and Social icon Texts Translatable

======= V 6.8.3 =======
# Make Sticky, Popular, Recent Strings Translatable
# Add included_sections parameter on the [kbx-knowledgebase] shortcode

======= V 6.8.2 =======
# Fix Conflict when WPBOT is activate

======= V 6.8.1 =======
# Add excluded_sections parameter on the [kbx-knowledgebase] shortcode to exclude shortcode
# Add Table of Content Feature
# Add Ask a Question Feature
# Fix WPBot Invalid License Issue
# Add Grid View on Taxonomy Page
# Add Formatting Feature on Articles

======= V 6.6.8 =======
# Move Subcategory Title on Hover to center
# Expand only the current category on the sidebar on single KBX Article

======= V 6.6.7 =======
# Update WPBot with Latest Version
# Add Search box and accordion style
# Make Search box small by default
# Add Background Color, hover style on accordion box and links
# Add Accordion Mode and Boxed mode on Recent, Popular and Sticky Article Tabs
# Add Image Upload Option on Search bar
# Change Search Bar Design
# Add Ask a Question feature

======= V 6.6.6 =======
Compatible with wpbot and extended search

======= V 6.6.5 =======
# Fix KBX Article Custom Fields Get Empty Automatically

======= V 6.6.4 =======
# Reset Postdata on kbx-faq.php

======= V 6.6.3 =======
# Fix Plugin Headers
# Update ChatBot 

======= V 6.6.2 =======
# Fix Article Slug Isn't Included In Article Export
# Fix CodeCanyon Max Domain Limitation Number
# Move License Section from help file to config file
# Include WPBot Latest Packages

======= V 6.6.1 =======
# Update CodeCanyon License Thank You message

======= V 6.6.0 =======
# Add Search from Tag from ChatBot
# Fix Floating Widget only search from title

======= V 6.5.9 =======
# WPBot "Search Result Click to Open in New Window" option issue fixed.

======= V 6.5.8 =======
# Fix Max Domain Limit Notification
# Add Max Domain Limiting

======= V 6.5.7 =======
# Fix msg.match is not a function on wpbot
# Fix WPBOT site search not working 
# Fix KBX Search Bar not working for some sites
# Remove ob_clean() from func_kbx_search_article()

======= V 6.5.6 =======
# Fix KBX Overlay Issue
# Flush Permalink after plugin install
# Fix Search Result not return matching result

======= V 6.5.5 =======
# Add Sub categories under title of each knowledgebase category box
# Fix CSS conflict with article page body class
# Flush Permalink on plugin activation to solve 404 error
# Fix Knowledgebase packery overlap issue
# Add Title on Sidebar Category list
# Add Article and Category Sidebar Feature
# Add WP_Query Search on Extended Search

======= V 6.5.3 =======
# Make "Sticky,Popular and Recent" texts on the article tabs translatable

======= V 6.5.2 =======
# Fix KBX Glossary Mode Characters not support non English Languages
# Template Two Overlap Issue fix for main knowledgebase shortcode
# Remove Preview Placeholder Image from main knowledgebase shortcode

======= V 6.5.1 =======
# Fix Bot hang and search not working when there is no option set for the extended search

=======  Version 6.5.0 ======= 
# Added Built-in WPBot support
# Improved interfaces and UX

=======  Version 5.0.0 ======= 
# Improved ChatBot responses, name recognition and eMail option handling
# Improved designs
# Reorder categories and more features!

======= Version 4.5 ======= 
 # Improved designs
 # Reorder categories and more features!

======= Version 4.0 ======= 
 Inception