OpenAI Chatbot for WordPress – Helper

The Helper is a fast and easy-to-add Chatbot WordPress plugin that supports regular and AI Bot types. The AI Chatbot is powered by OpenAI GPT-3 (ChatGPT) and easily integrates into your site without any special technical knowledge. It can efficiently handle questions related directly to your website content or products, provide personalized responses, and resolve common issues, reducing the need for human intervention. This leads to enhanced customer satisfaction and a positive user experience.

The chatbot includes different methods of user interaction like finding answers to frequently asked questions that you prepare in advance in the plugin settings. Another option is a collection of users’ data for further communication, order, analytics and insights, etc. Also, common email submission is also included. You can use only the bot functions required for you or all available ones including the Artificial Intelligence feature to provide your visitors with a successful experience.

A lot of useful functions and settings

Personalization and context-awareness: GPT-3-powered chatbots can analyze user input and generate responses that are contextually relevant and personalized. The bot answer can based on the content of site posts/pages, Woocommerce products, or even a PDF file.

Customizable bot objective: you can specify how the bot should answer depending on your purpose and specific needs. This allows you to adapt its behavior, manners and focus on specific context according to unique requirements. The bot can generate responses only for specified content (posts, pages, products) or without any restrictions.

Different bot features combination: there are included FAQ block, data collection form, email sending form and AI bot. You can use these features together or all separately easily managing them in the plugin setting.

Speech recognition: includes a voice input feature instead of manual typing. This can greatly improve the user experience, especially for individuals with limited typing skills or mobility impairments. Users can simply speak their responses, making the process faster and more accessible.

Speech syntheses: the bot can convert messages to speech and speak to the user. The Text to Speech function is based on WebSpeech API and included 40+ Languages and more than 160 voices.

Sale assistance: the chatbot with artificial intelligence can act as a virtual sales assistant in your WooCommece store, engaging with potential customers, and guiding them through the sales process. By providing product recommendations, answering queries and help convert leads into sales.

Google Analytics support: once the user submits their data through the chatbot, this event is sent to your Google Analytics so that you get more information about the user’s interaction with your site.

OpenAI API Models Variations: the plugin supports and updates the list of OpenAImodels that best suit the goals of users in terms of their capabilities and price.

Bot logs support: check the user interaction with the chatbot and analyze the requests/questions to improve your product or service, as well as the user experience with the site.

24/7 availability: unlike human agents who have limited working hours, AI chatbots are available 24/7, ensuring continuous support and assistance for customers across different time zones. This accessibility improves customer satisfaction, especially for global businesses or organizations serving diverse audiences.

Multiple communication channels: the Helper plugin provides the ability to add different communication methods such as mail, call, and social networks to quickly reach human support. It can combine the benefits of automated assistance with the strengths of human interaction, leading to improved customer satisfaction, higher engagement, and better overall customer experiences.

Multilingual: AI Chatbot can understand different languages and give the answer in the appropriate language.

Flexible chatbot style settings: each element of the chatbot window as well as the open button can be customized in accordance with your website styles or individual wishes. You can manage colors, sizes, backgrounds, border,s and a lot of other things. It also includes 8 preset bot display positions and supports shortcode to place the bot anywhere on the page.

Сross-browser compatibility: the ChatBot WordPress Plugin is compatible with all major web browsers, including Chrome, Firefox, Opera, and Safari. Users will have an exceptional browsing experience regardless of the browser they use. The bot can be beneficial for various types of websites, such as blogs, portfolios, corporate websites, eCommerce projects, creative agencies, real estate listings, personal CVs, restaurants, or retail companies.

Features of the ChatBot WordPress Plugin

• Powered by OpenAI
• Customizable bot objective
• Contextual understanding based on site posts, products, or specific text
• Flexible settings for generating responses
• The Bot speaking by WebSpeech API
• Includes 40+ Languages and more than 160 voices for text-to-speech
• Included FAQ use case
• Adaptive Learning
• Integration with other communication methods
• Simulates humanoid behavior in chat
• Can collect user data
• Use of artificial intelligence and machine learning
• Variable and customizable greeting phrases
• Customizable sounds for sending and receiving messages
• 8 predefined Bot button positions
• Support Bot shortcode to use anywhere
• Saving the last response of the bot
• Flexible chat style settings
• Possibility to use a bot for survey forms
• The capability to employ a bot for gathering data to build mailing lists
• Focus on the context of your site
• The bot with unique behavior for each site
• Can answer questions about your WooCommerce products
• Translated into 10 most popular languages
• Includes limited speech recognition
• All major browsers supported Chrome, Firefox, Safari, Opera, Edge, and Internet Explorer
• Compatible with WooCommerce
• 100% SEO friendly
• Easy to use and customize
• Installation Guide
• Detailed Users Manual
• Huge Customization Capabilities
• Six months Included Support for CodeCanyon buyers

Learn a little more about what the plugin can do and how to configure it from the Online Documentation.

Changelog

1.0.14 – 6 February 2024
Added font size setting for action button
Fixed page scrolling when a new message appears in helper added by shortcode
Fixed an issue where the helper was not working because the message sound was not found
Fixed overriding Helper styles settings by global styles
Fixed an issue where gpt-3.5-turbo and gpt-3.5-turbo-16k were not responding

1.0.13 – 31 January 2024
Fixed send message input focus after message send

1.0.12 – 29 January 2024
Added Open AI assistants
Added gpt-3.5-turbo-1106 model
Removed deprecated models

1.0.11 – 14 December 2023
Added additional help menu
Added ability to trigger popup on click on any element by adding class "mdp-helper-trigger" to this element
Added setting "acceptance of terms and privacy policy checkbox" for collect data feature

1.0.10 – 2 November 2023
Fixed displaying custom SVG icons
Fixed uploading SVG icons in icon controls
Fixed displaying background in bot buttons on some WordPress themes

1.0.9 – 26 October 2023
Fixed email sending in PHP mailer

1.0.8 – 7 October 2023
Added mobile full size setting
Fixed chat container font size setting
Fixed displaying current value in field upper-line text size setting field
Fixed displaying current value in message input font size setting field
Fixed compatibility message input font size setting

1.0.7 – 25 September 2023
Fixed not closing chat window on click on open button container

1.0.6 – 13 September 2023
Added gpt-3.5-turbo-16k model
Increased the maximum number of questions in the FAQ to 70
Added ability to close bot window on click outside bot window
Added removing unused whitespaces in prompt text
Fixed increasing chat container width when width set in percents
Create logs only after first user message

1.0.5 – 1 September 2023
Fixed displaying bot in browsers where WebSpeech recognition is not available
Fixed reading path to video in videos uploaded from media library in FAQ answers

1.0.4 – 30 August 2023
Added gpt-3.5-turbo model
Added ability to select product attributes that you want to be included in the prompt
Added ability to use PDF file content in prompt
Added bot logs
Improved support of RTL languages

1.0.3 – 15 August 2023
Added support of video and audio answers in FAQ
Added text-curie-001 model
Added "Do not add Google Analytics script" setting
Added ability to add more than one Open AI key
Added ability to limit user requests to AI bot
Fixed assignments

1.0.2 – 27 July 2023
Fixed the non-functioning speech to text when text to speech is turned off
Added input field for chat popup width and height slider controls and for menu button width slider contro
Added Google Analytics for collect data feature

1.0.1 – 15 July 2023
Added WordPress editor for FAQ answer control
Improved posts control in AI bot settings
Fixed displaying long text in bot menu buttons
Fixed displaying external links in FAQ answers
Fixed rendering FAQ menu after click on return to main menu button

1.0.0 – 10 July 2023
Initial release