ChaSupport is a unique mix of live chat app and ticket system platform that includes all the necessary features like ticket department, statue, auto agent assignment, mail notifications, public and private tickets, search tickets, and it also supports Envato items with auto purchase code checker and WooCommerce support with orders checker, ChaSupport can be used as microservice support system thanks to our design architecture tickets are stored in custom database table.
ChaSupport is completely restful you can access your tickets, create and answer them throw AJAX requests from any other domain or server, ChaSupport is the future of making your customers happier!
Features
- Unlimited Support Tickets
- Unlimited Customers & Agents
- Unlimited Products & Departments
- Restful API
- User Roles System
- Built with ReactJS
- JWT Authentication
- Envato API Integration
- Envato Purchases Checker
- View Envato Support Period
- WooCommerce Support
- WooCommerce Orders Checker
- Live Notifications
- Live FavIcon Notifications Counter
- Mail Notifications
- Custom Mail Template
- Auto Assign Agents
- WebSocket Supported
- Online/Offline indicator
- +20 Color control
- Material UI
- Live Preview Throw Customizer
- Works with any theme
- Works without theme
- Built-in Login Page
- Built-in Register Page
- Built-in Customer Profile Page
- Responsive Works on Small Screens
- Ticket Attachments
- Fast as Rocket
- Solid Performance
- Translation ready
- RTL Support
- In-depth documentation
Minimum Requirements
- WordPress 5
- PHP 7
- Rest API Enabled
Credits:
- Roboto Google Font
- Material UI React UI Framework
Changelog
1.0.3
Fixed: Problem with setup wizard during page creation Fixed: Problem with login token generation Improvement: Updated Reactjs to version 18.2 Improvement: Updated MUI to version 5.15 Improvement: Updated Redux to version 5
1.0.2
Added: Support for PHP 8.1 Added: Support for WordPress 6.0.2 Fixed: Login page auto refresh on Safari Fixed: Missing customize option panel
Changelog
1.0.1
Added: New option to change ticket owner Fixed: Plugin conflict with some themes