Beneath the risk score, users can see any warnings linked to the order. The advice provided is related to the rules in place (for example, if a customer’s IP address doesn’t match the billing country). The higher this number is, the more likely it is that the order is potentially fraudulent. 

Handling Fraud Effectively: Automatically cancel or pause suspicious orders

If a potentially fraudulent transaction is detected, the WooCommerce Anti-Fraud will automatically block or prevent these orders based on your specific configuration. The plugin can easily be configured to perform one or more of the following automated actions:

• Automatically Cancel the order. 
• Automatically place the order On-Hold.
• Email Admin + Notify store of Suspect Order without changing the order status. 
• Auto Blacklist email and other Order Details.
• Prevent Bank/Payment Gateway access (Pre-payment verification)

In the plugin’s settings, you can change when these actions are triggered according to their risk score. For example, you may only want to automatically cancel orders if their risk score is higher than 90.

Pre-Configured Rules

WooCommerce Anti-Fraud works out of the box – no need for additional rule configuration. We have defined a collection of default rules that automatically assess and scores each transaction. These pre-configured rules are suitable for most online stores. Moreover, you can easily customize the rules to suit your preferences with just a few clicks and to place higher or lower importance on specific factors/rules.

Pre-Purchase Assessment of Risk

Evaluate customers before they make actual purchases through your Payment Gateway.

Payment Gateway or Bank warning you about too many fraudulent transactions? Pre-payment Verification can help.

 If the risk score reaches a high-risk order range, the customer order will be denied in advance, a custom message will appear on the checkout explaining the reason for denial. Add a custom message by typing in the text area in the pre-purchase setting. 

Customize the importance of each risk factor

The WooCommerce Anti-Fraud plugin lets you assign a ‘risk weight’ to each risk factor. This means that you can decide how important each risk is and configure this to your specific sotore. The higher the risk weight for each category, the higher the consideration will be given to the rule in calculating the overall risk score when the risk is detected.

First-time Purchase Rules 

Identify first-time customers or their initial order in a processing state. This rule also allows you to
recognize new customers. Allow Antifraud to understand and make it easier for your existing clients to shop and repurchase.

The IP address matching location option alerts you if the billing/shipping address doesn’t match the order location. This will help you check the legitimacy of the order against the other order details and orders.

Billing and Shipping Address Mismatch Rule

The Billing and Shipping Address rule is used to consider and add to the risk score if any customer provides different billing and shipping addresses.

Geolocation and Billing/ Shipping Address Comparison Rule ^NEW

Enabling this rule will request customers for HTML5 geolocation on checkout and when they submit orders anti-fraud plugin will compare it with their given billing/ shipping addresses. This will help you check the legitimacy of the order.

Set a list of unsafe countries

Not selling worldwide? Experiencing orders from locations you do not currently serve? You can now defined and filter which countries are considered unsafe or high risk. If an order is placed from an unsafe country, it will be reflected in their risk score.

Be notified about suspicious email addresses

Enter a list of domains that are associated with fraudulent transactions. Users with email addresses under these domains will be considered a higher risk. This feature is useful for detecting customers who use disposable or temporary email services.

Require verified PayPal accounts

Limit PayPal payments to verified email addresses. The customer will receive a customizable email from your shop, prompting them to authenticate their PayPal account before the purchase can be shipped.

Harness the Power of Machine Learning with Maxmind minFraud® integration

WooCommerce Anti-fraud now includes integration with the Maxmind minFraud Score tools. Now, combine existing rules with a smart real-time risk score for each order. This feature gives you an extra layer of security by assessing orders for fraudulent activities using a smart machine learning algorithm by MaxMind. Enabling this feature, you will be notified about the status of the order when the risk score exceeds the threshold set in the minFraud Settings.

Cancel suspicious orders after they are processed

If an order’s risk score is high enough, the plugin can automatically change the order’s status from “Processing” to “Cancelled” or “On Hold”. The threshold for this can be changed within the plugin’s settings.

Detect multiple orders from the same IP address

If multiple orders are coming from the same location over a short period of time, they are much more likely to be illegitimate. WooCommerce Anti-Fraud allows you to see when this happens.

Notification to multiple email addresses for orders marked as fraudulent 

You can set multiple email addresses to get notifications about the orders that have high fraudulent scores.