Swiftchats – SaaS enabled Whatsapp marketing tool with chat bots.

Description

Ready to tap into the vast potential of WhatsApp marketing? Meet Swiftchats – your ultimate solution for launching a profitable SaaS business.

Effortlessly launch targeted Whatsapp campaigns, engage your audience, and enjoy continuous revenue growth – all with one powerful platform. Experience the future of digital marketing today!

Support & Enquiries

For general support, customization requests or enquiries, send an email to [email protected]

Demo Login Details

Features

1. Chat on Whatsapp: Send text, image, video and audio messages and receive replies instantly
2. Messaging campaigns: Send out bulk messaging campaigns to your contacts based on your own schedule.
3. Whatsapp Embedded signup (Extended version only): Allow your customers to configure their whatsapp accounts easily with whatsapp embedded signup.
4. Automated replies workflows: Send out instant replies based on specific keywords.
5. Team management: Allow your customers to invite and manage their teams
6. Contact management
   • Add & edit contacts
   • Bulk import & export contacts
   • Categorize contacts into different groups
7. Chat Tickets
   • Assign tickets automatically & manually to agents
   • Select whether agents can view all conversations or assigned conversations only
   • Add important notes to conversations
8. Whatsapp Templates: Automatically create and manage Whatsapp Templates for campaigns.
9. Multiple payment gateways
   • PayPal
   • Stripe
   • Flutterwave
10. Organization management: Create and manage organizations
11. User management: Create and assign users to organizations
12. Billing management: Debit, credit and add payments to organizations
13. SAAS functionality: Add and manage subscription plans
14. Tax management: Setup tax rates based on your jurisdiction
15. Social authentication: Signup or login with your Facebook and Google account.
16. FAQs : Add, edit and delete frequently asked questions for your frontend
17. Reviews: Create and manage reviews that are to be displayed on the fronted.
18. Transactional emails: Setup your email account and easily edit your email templates as per your needs.
19. API: Integrate Swiftchats API to your other business tools to improve your workflow processes.

Release Notes

1.2.0 – Apr 24, 2024

New: Added custom contact fields

1.1.0 – Apr 27, 2024

New: Added multi-language support with translation

1.2.0 – April 30, 2024

New Feature - Custom contact fields module

1.3.0 – May 13, 2024

New - Chat Tickets module
Bug fix - Signup 500 error
Bug fix - Social login
Bug fix - Bulk contact import

1.3.1 – May 17, 2024

Bug fix - Campaign media upload issue

1.4 – June 4, 2024

New Feature - Whatsapp embedded signup module (Extended licenses)
New Feature - Template variables setup.
New Feature - Template formatting.
New Feature - Timezone setup on customer accounts.
New Feature - Export campaigns.
New Feature - Disabling the frontend page.
New Feature - Adding variables to automated replies.
New Feature - Chat Pagination.
New Feature - Added trial limits.
New Feature - Sound notifications.
New Feature - Deleting campaigns.
Bug Fix - Contact images issue.
Bug Fix - Trial account unable to add contacts.
Bug Fix - Template button preview.
Bug Fix - Contacts without contact fields not displaying.

1.5 – June 8, 2024

Bug Fix - Campaigns error issue.
Bug Fix - Automation issue.
Bug Fix - Deleting users and organizations concurrently.
Bug Fix - Chat media messages failing to display.
Bug Fix - AWS media upload issue.

1.6 – June 12, 2024

Bug Fix - Date and time to reflect organization's timezone.
Bug Fix - Bulk upload issue (when last name and email are missing).
Bug Fix - Automation response when a message is from a custom button
Bug Fix - Stripe & PayPal currency issue (Users need to confirm if their currencies are supported by the payment provider).

1.7 – July 5, 2024

New Feature - Razorpay payment method
New Feature - Email verification after signup
New Feature - Ability to assign contacts to groups on bulk upload
New Feature - Send template via API
New Feature - Send Interactive buttons via API
New Feature - Send media via API
New Feature - Default language selection
Bug Fix - Phone number error 500 due to missing +
Bug Fix - Error 500 on password reset
Bug Fix - Language translation issue resolved (No need to run npm run build)
Bug Fix - Out of range error for subscription payments that are more than 3 digits long
Bug Fix - Fixed character encoding and nullable settings for `first_name` and `last_name` columns for contacts to support emojis and 4-byte characters

1.8 – July 9, 2024

New Feature - Editable Terms & conditions page
New Feature - Editable Privacy policy page
Bug Fix - Campaign parameter template error
Bug Fix - 403 Invalid signature request for email verification
Bug Fix - Error 500 for Payments Over 999

1.9 – July 17, 2024

New Feature - Ability to create pages dynamically
New Feature - Contacts bulk actions
New Feature - Contacts groups bulk upload
Bug Fix - Google Analytics issue
Bug Fix - Selecting "contains" was not working in automation

2.0 – August 15, 2024

Bug Fix - Fixed multiple sending of campaigns to one contact
Bug Fix - Restricted creation of campaigns/templates without a WhatsApp account
Bug Fix - Corrected bulk delete affecting all users
Bug Fix - Resolved API bypass of subscription limits
Bug Fix - Fixed campaign scheduling timing issue
Feature - Added option to disable recharge, allowing only subscription payments
Feature - Implemented sound notifications across all pages
Feature - Added unread messages counter and highlighted unread chats
Feature - Enabled/disabled message reception after plan expiration
Module Update - New AI Assistant module integrated
Performance - Optimized chat loading times for large datasets
Performance - Optimized campaign loading times for large datasets

2.1 – Sept 11, 2024

Bug Fix - Dynamic content not placed in template header section
Bug Fix - Razorpay webhook issues
Bug Fix - Unable to receive messages if a user has not subscribed to a plan
Bug Fix - Video and image campaign templates still being saved locally even after adding AWS settings.
Bug Fix - Pusher creating a connection on each page
Bug Fix - Razorpay payment issue for amounts below $50
Bug Fix - Timestamp mismatch in chats

2.2 – Oct 7, 2024

Feat - Messages status i.e. read, delivered, failed
Feat - Send template in chat view
Bug fix - Can't add an email that has been deleted under teams
Bug fix - Media url issue in campaign templates

2.3 – Nov 13, 2024

FEAT - Stripe Recurrent Billing
FEAT - Support button replies in basic automation
FEAT - Support for flow builder (Separate module)
FEAT - Support for webhooks (Separate module)
Bug Fix - Add Payment button in dashboard
Bug Fix - Media display in chat
Bug Fix - Error 404 when deleting tokens
Bug Fix - Error 500 when creating plans

2.4 – Nov 29, 2024

FEAT: Two factor authentication
FEAT: Manage script and module updates automatically
FEAT: Added support for emoji icons
BUG FIX: Media reply issue in auto replies
BUG FIX: Stripe line item Issue
BUG FIX: Timezone issue inside chat thread
BUG FIX: AI start and end words fix