UltimateDesk – Support Ticket System with Knowledge Base & FAQ

Looking for your own Support System with Tickets, Knowledge Base & many more features ?
UltimateDesk is solution to create your own Ticket Support System where you can post unlimited articles, manage tickets, staff, agents with just few clicks

Why ?

• Doesn’t Require any monthly fees to maintain
• Responsive and user-friendly
• Easy to install and setup
• Allows to create Unlimited Tickets, Knowledge Base Articles, FAQ’s, Agents, Users & other staff members.
• Lifetime Updates
• Free Documentation

Demo

Frontend –
https://ultimatedesk.raman.work

Customer Panel –
https://ultimatedesk.raman.work/customer/login
Username: test@gmail.com
Password: test123

Admin Panel –
https://ultimatedesk.raman.work/admin/login
Username: admin@gmail.com
Password: secret

Agent Panel –
https://ultimatedesk.raman.work/admin/login
Username: agent@gmail.com
Password: secret

Features

• Tickets
• FAQ
• Knowledge Base
• Auto Assign Tickets
• Customer Panel
• Agent Login
• Multi User System with Roles & Permissions
• Unlimited Users, Roles & Permissions
• Theme Customizations
• Customizable Home
• Powerful Dashboard
• Secured and Documented
• Knowledge Base
• Easy Setup
• Attach Documents
• Google ReCaptcha Support
• Responsive Design
• Bootstrap
• Support Custom Priorities
• Status based on Reply
• Canned Messages

Have any Suggestions or want to report any Bug ?? – Submit here

Get your own Support System Now !

Change Logs

    
    # Version 1.4.1
    - [fixed]    fixed bugs

    # Version 1.2
    - [fixed]    multi language
    - [fixed]    ticket search in customer panel
    - [fixed]    confirm delete anything
    - [fixed]    send test email
    - [fixed]    email sent when ticket is created
    - [fixed]    email sent to assigned agent when ticket is created and autoassigned
    - [fixed]    email templates can be edited in settings

    # Version 1.1
    - [fixed]    fixed mobile responsivness issue
    - [fixed]    pagination issue in tickets page in customer panel
    - [fixed]    image upload issue in editors in admin panel
    - [fixed]    admin login logo missing
    - [fixed]    500 error while adding knowledge base/articles/tickets after installation
    - [fixed]    ticket view page title & date issue
    - [fixed]    other reported bugs & errors

    # Version 1.0
    - [new]        initial release