Chattie – Saas Customer Support Chatbot

This is an AI-powered chatbot platform designed to help businesses engage website visitors, capture leads, and provide customer support through both automated conversations and live manual interaction. By combining advanced AI with real-time human engagement, the platform ensures visitors always receive timely and personalized responses. Your customers can add fully customizable chatbots to their websites, creating a seamless customer experience that reflects their brand and drives measurable results.

We highly recommend accessing the demo using this link to explore the full functionality Demo Link.

FEATURES

• AI-Powered Responses – Google Gemini AI integration enables intelligent, contextual conversations that adapt to visitor intent. (You will need your own api key for Gemeni)
• Live Chat Support – Real-time chat interface gives businesses the ability to connect directly with visitors whenever human interaction is needed.
• Customizable Welcome Messages – Create personalized greetings and conversation starters to build trust and encourage engagement from the very first interaction.
• Multi-Website Support – Deploy and manage chatbots across multiple domains from a single, unified dashboard.
• Chat History & Archives – Access complete conversation logs, to gain insights into customer behavior and continuously improve performance
• Lead Generation & Management – AI automatically captures, qualifies, and organizes leads directly from chat interactions, helping businesses grow their pipeline with minimal effort.
• Subscription & Billing Integration – Built as a SaaS platform, you can easily monetize chatbot usage through subscription plans with secure payment processing powered by Stripe.

REQUIREMENTS

- Vps (We recommended a affordable solutions in the documentation 4GB Ram and configured with Nginx) - Node.js (latest LTS recommended). - Clerk Api Key. - Supabase Api key. - Google Gemini Api Key. - Stripe Api keys (in case of using the subscriptions and have EXTENDED LICENSE). 

IMPORTANT DISCLAMER:

This item includes the full source code, but it does not include a Google Gemini AI subscription. To use the AI chatbot features, you will need to set up your own Google Gemini API key and subscription plan.

CHANGELOG

24 October, 2025 – Version 1.3.3

- Added more control on which custom pages you want to show in the navbar. - Fixed Signin and Signup pages responsivness. - Fixed the code button in the page-builder toolset. - Fixed an issue where the navbar overlap the content in custom pages. - Disable of maintenance mode temporarily. - Added the link option for the brand in the widget. 

16 October, 2025 – Version 1.3.2

- Fixed an issue with the blog post featured image not showing after posting a blog post. - Moved blog post creation to the admin panel instead of the user dashboard. - Improved the addition of social links by using predefined icons. - Added support for uploading a custom logo for dark mode. - Improved the darkmode when selected and refresh the page it start directly instead of loading the default before change. - Added admin panel control over the head section (allowing widgets to be added from the admin panel instead of manually in the code). - Fixed a UI issue where dark mode wasn’t supported during initialization. - Fixed an issue where, if subscriptions were disabled, pricing was still visible in the navbar. - Improved widget behavior in single-page applications. 

13 October, 2025 – Version 1.3.1

- Fixed a major bug where widget settings didn’t apply on the destination website - The -1 setting in plan usage now correctly represents “unlimited” - Fixed an issue where site logo settings did not appear after upload - Fixed an issue where chat widget saves were not reflected - Fixed a bug causing PDF uploads to fail and generate errors ( while we still monitoring) - Fixed an issue with website removal when the website contains data (chats, flows) - Fixed an issue where settings configured in Widget Questions were not displayed in Frequently Asked Questions - Fixed an issue when the Faqs doesnt display in the destination website - Fixed dark mode for the sign-in and sign-up pages where text is too dark for darkmode - If the subscription is disabled, all payment components and billing sections are now hidden - Added an option to disable payments - Adjusted the pricing section to appear slightly lower on the page - Fixed an issue where text appeared black in dark mode on custom pages - Improved visualization of usage limits - Fixed avatars in AI Widget Templates and the Dashboard to display only one character 

9 October, 2025 – Version 1.3.0

- Real time visitors analytics : now you can see who is online in your website. - Admin can start a manual conversation with an online visitor - Various bug fixes - Performance improvements. 

4 October, 2025 – Version 1.2.0

- Added Paypal as a Payment Gateway. - Added a new Checkout page that include both Paypal and Stripe. - Beta : New Flow Builder to control the behavior of the widget when action happens in the website like exit intent-checkout success etc. - More Improvement on Ai behavior. 

1 October, 2025 – Version 1.1.0

- Fixed an issue where the featured image was not showing in the blog section. - Fixed an issue where the conversation was lost while navigating the destination website. - Fixed a behavior causing the chatbot to respond to nonsensical questions, leading to hallucinations. - The AI now detects the user’s language and responds accordingly.. - Added PDF and CSV upload as sources of knowledge for the AI. - The AI chatbot can now escalate the conversation to a real agent (if available). - Real agents can now hand the conversation back to the chatbot if needed.